Your Customers Demand It...
The Industry Provides It!
Your customers demand accurate orders, no hold times and
24x7 access. More and more the industry is turning to voice
recognition systems to meet that need. For a free analysis on
how this technology can reduce operating costs and boost
efficiencies, contact us today.
The Challenge
If you currently take over 100 daily orders via driver handhelds, faxes or over the telephone, you encounter these challenges:
Handheld order entry is prone to error -- forcing the distributor
to absorb the waste.
Handhelds don't allow an easy way to take off-hour
adjustments.
Order entry via CSR agents is:
- Also prone to errors.
- Difficult to staff -- especially for peak hours and
weather emergencies.
- A growing cost factor in a competitive market.
NetGlo Products & Services
Our platforms:
Increase profitability - reducing the cost of order entry by
over 75%.
Reduce customer hold times -- especially at peak hours.
Provide an economical fallback -- to cover for absent CSR's or
internet problems.
Expand the ability to adjust orders over the telephone to 24X7.
A Change in How Business Is Done
From a midsized bakery to a multibillion food services corporation -- our platforms are changing how business is done.
Even for a two-person order entry group -- our order entry solutions are a financially compelling option.